These Terms and Conditions explain how LuxeRentalsHK operates and what users can expect when accessing or using our website. By browsing, creating an account, or placing a rental order, you agree to follow the rules outlined here. This document is written to keep expectations clear for customers in Hong Kong.
LuxeRentalsHK offers dress rentals for short term personal use. All items remain the property of LuxeRentalsHK at all times. Renting does not transfer ownership, resale rights, or alteration rights to the user.
Users must be at least eighteen years old to place an order. You are responsible for providing accurate information during checkout and for maintaining the confidentiality of your login details. Any activity carried out through your account is considered your responsibility.
All rental orders depend on item availability. Placing an order does not guarantee confirmation until accepted by LuxeRentalsHK. We reserve the right to decline or cancel orders due to stock issues, incorrect information, or operational limitations.
LuxeRentalsHK currently accepts payment through Cash on Delivery (COD) only. No alternative payment options are available at this time. Orders placed without agreement to this method may not be processed.
Rental duration is specified at the time of booking. Items must be used responsibly and returned in the same condition as received, excluding normal signs of wear. Alterations, adjustments, or modifications are not permitted.
Return pickup is arranged based on the agreed rental schedule. Failure to make items available for pickup may result in additional charges. Returned items are reviewed upon receipt for condition and completeness.
Users are responsible for loss, stains, or damage beyond normal wear during the rental period. If an issue is identified, we may request compensation or restrict future access to the platform.
Delivery timelines may vary due to traffic conditions, weather, public holidays, or access restrictions. LuxeRentalsHK is not responsible for delays caused by factors outside our control.
Personal information is collected and used in line with the Personal Data (Privacy) Ordinance of Hong Kong . Details are used only to process orders, manage accounts, and support site operations. Further information is available in our Privacy Policy.
All content on this website, including images, text, and branding, belongs to LuxeRentalsHK. Unauthorized use, copying, or distribution is not permitted.
Users agree not to misuse the website, submit false information, interfere with operations, or engage in unlawful activity. We may restrict access if misuse is identified.
LuxeRentalsHK is not liable for indirect loss arising from website use, delivery delays, or rental interruptions. Our responsibility is limited to providing the rental service as described.
These Terms and Conditions may be updated periodically. Continued use of the website indicates acceptance of revised terms once published.
For questions or concerns regarding these terms, contact LuxeRentalsHK at info@luxerentalshk.com. We aim to address inquiries clearly and within a reasonable timeframe.
By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.
