We’ve created four simple steps, which anyone can follow to get their desired dress rented. Just go to our online shop, select your favorite item, place your order, and get it delivered at your doorstep, without any hassle.
We’ve created four simple steps, which anyone can follow to get their desired dress rented. Just go to our online shop, select your favorite item, place your order, and get it delivered at your doorstep, without any hassle.
Our delivery spans across entire region, from Hong Kong Island and Kowloon, to the New Territories. We make sure that you get your rented dresses delivered at your doorstep and ensure a hassle-free experience.
We have a standard rental period of 7 days, which is subject to extension on prior notice. However, extension is only available based on product availability, and you must request it 48 hours prior to your day of return.
No, you don’t need to dry-clean any of the rented items, as the charges are already included in your rental price. Our company makes use of industry-grade cleaning and sanitize each product before delivering it.
Our company makes sure that your rented item is picked up from your doorstep at the time of return. Once we get back our product, we will inspect it for damages and then get back to you with the same.
We focus on lower-impact materials that are more environmentally responsible. Our collection includes organic cotton, which uses significantly less water than conventional cotton, and recycled wool that helps extend the life of existing fibers. By prioritizing circularity, we help reduce the need for new resource extraction and support a more thoughtful approach to material use within the fashion industry.
We make use of professional cleaning protocols and standards to ensure that all your rental items are hygienic and safe to use. Our sanitization process involves industry-grade practices that are widely used across the sector.
Our company partners with sustainable and organic manufacturers to get hands on exotic and sustainable dresses only. All the dresses listed are crafted from materials that are strongly focused on enhancing the overall sustainability levels.
Renting from us helps in eliminating unnecessary carbon footprint and overutilization of resources. It limits the need for garment manufacturing, which helps in saving tons of water and other resources.
Unfortunately, at present, we only operate in the online model of business. All our operations are online, through our website. You can get all product details and information through our online website and by visiting our store.
Yes. We offer a full refund for any cancellation made at least 48 hours prior to your scheduled delivery. However, once the product has been dispatched to your Hong Kong address, we can no longer process a cancellation.
We provide detailed measurement guides for every item to ensure accuracy. If a fit mismatch occurs, we offer a same-day or next-day exchange (subject to inventory availability in our HK warehouse). Please notify us within 4 hours of delivery to qualify for an exchange.
Minor stains or damages are insured by our company and you need not pay for that. However, in case of major damages, you must pay for the damage or replacement of the product, in case the damage is irreparable.
We maintain a zero hidden-fee policy. The price you see at checkout includes the rental, professional eco-cleaning, and HK-wide delivery. You must check the payable price at the time of checkout, for greater transparency.
Processing a refund generally takes 5-10 business days. However, this may vary depending on the bank. Besides, in case of holidays too, there might be delays in processing your refunds from our end.