This Privacy Policy explains how LuxeRentalsHK collects, uses, and protects personal data when you interact with our website or place a rental order. We value transparency and aim to explain data practices in plain language for visitors in Hong Kong.
When you browse or rent from LuxeRentalsHK, we may collect details such as your name, email address, phone number, delivery address, and order preferences. We also gather basic usage data like pages visited, device type, and browser information to understand how the site is used.
Collected information supports order fulfillment, delivery coordination, account access, and communication related to rentals. Usage insights help refine site layout, content flow, and overall usability. We do not collect information beyond what is reasonably required for these purposes.
All personal data is handled in line with the Personal Data (Privacy) Ordinance of Hong Kong . Data is collected fairly, stored securely, and used only for stated purposes. We do not retain personal data longer than necessary.
Certain information is shared with delivery partners, payment processors, and platform tools strictly to complete rentals or support site operations. These parties receive only what is needed to perform their role and are expected to follow appropriate data handling practices.
Personal data is stored using secure systems with access limited to authorized personnel. Safeguards are in place to reduce unauthorized access, loss, or misuse. While no online platform is entirely risk free, we apply reasonable measures to protect stored information.
You may request access to personal data held about you, ask for corrections, or request deletion where legally permitted. Requests can be made by contacting us directly. We respond within a reasonable timeframe as required by applicable rules.
We may send order updates, rental reminders, or service messages linked to your activity on the site. You can opt out of non-essential messages at any time by using unsubscribe options or contacting us directly.
Our website uses cookies to support functionality, remember preferences, and review general usage patterns. You can manage cookie settings through your browser. Further details are available in our Cookies Policy.
Users are encouraged to keep login details private and avoid sharing account access. Promptly notify us if you notice unusual activity so we can review and respond appropriately.
LuxeRentalsHK does not knowingly collect personal data from individuals under the age of eighteen. If such information is identified, it will be removed promptly.
In some cases, data may be processed outside Hong Kong through trusted service providers. When this occurs, we take steps to ensure data remains protected and handled consistently with this policy.
This Privacy Policy may be updated to reflect operational or legal changes. Revisions will be posted on this page to keep users informed.
For questions about data practices or privacy rights, contact LuxeRentalsHK at info@luxerentalshk.com. We welcome inquiries and aim to address concerns clearly and respectfully.
By using this website, you acknowledge this Privacy Policy and understand how personal data is handled during browsing and rental activity. This approach supports trust, clarity, and consistent expectations across every interaction on our platform.
